All Systems operational.
Systems
Internet License Service
operational
Internet License Service (Failover)
operational
Web Portal
operational
Incidents
11/23/2021 6:19:34 AM
Web Portal resolved

Maintenance work
The maintenance will start Wednesday November 24th 2021 at 10:00 a.m. UTC/GMT. The Internet License Portal is available during the maintenance period, but there is a risk of failing requests in a very short period. The maintenance work includes installation of updates to the web portal for the 2022 release of MIKE software. Both Internet license service and Internet license service (failover) will be available all the time during the update. The maintenance work will take approx. 1 hour.
Update 11/24/2021 10:46:22 AM
Maintenance finished.
9/29/2021 6:40:15 AM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/29/2021 7:21:17 AM
Monitor: Internet license service is online
Update 9/29/2021 9:33:19 AM
We are currently doing a manual cleanup to the database. We expect this task to be completed without affecting the service. In case there are some issues please reach out to mike@dhigroup.com and we will follow-up.
Update 9/30/2021 4:46:11 AM
The cleanup of the database is complete, and the system has been running fine for several hours.
9/29/2021 4:40:34 AM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/29/2021 5:16:42 AM
Monitor: Internet license service is online
9/29/2021 4:38:42 AM
Internet License Service (Failover) resolved

Monitor: Internet license service (failover) is failing
Update 9/29/2021 5:18:41 AM
Monitor: Internet license service (failover) is online
9/29/2021 12:37:49 AM
Internet License Service (Failover) resolved

Monitor: Internet license service (failover) is failing
Update 9/29/2021 2:03:58 AM
Monitor: Internet license service (failover) is online
9/29/2021 12:35:43 AM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/29/2021 2:02:26 AM
Monitor: Internet license service is online
9/28/2021 10:44:45 PM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/28/2021 11:42:59 PM
Monitor: Internet license service is online
9/28/2021 9:24:40 PM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/28/2021 9:48:39 PM
Monitor: Internet license service is online
9/28/2021 9:22:17 PM
Internet License Service (Failover) resolved

Monitor: Internet license service (failover) is failing
Update 9/28/2021 9:48:31 PM
Monitor: Internet license service (failover) is online
9/28/2021 6:18:07 PM
Internet License Service (Failover) resolved

Monitor: Internet license service (failover) is failing
Update 9/28/2021 7:10:19 PM
Monitor: Internet license service (failover) is online
9/28/2021 6:10:19 PM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/28/2021 7:09:06 PM
Monitor: Internet license service is online
9/28/2021 4:51:07 PM
Internet License Service (Failover) resolved

Monitor: Internet license service (failover) is failing
Update 9/28/2021 5:02:17 PM
Monitor: Internet license service (failover) is online
9/28/2021 4:50:57 PM
Internet License Service resolved

Monitor: Internet license service is failing
Update 9/28/2021 5:00:05 PM
Monitor: Internet license service is online
9/8/2021 9:09:39 AM
Internet License Service (Failover) resolved

Maintenance work
On 10th september 2021 09:00 a.m. UTC/GMT maintenance work will take place on Internet License Service (failover). The Internet License Service will be available all the time during the period, so it can take over if the failover service fails. There is a small risk of short periods where requests to failover service can fail. The operational status of the services will be monitored closely during the work. The work will take less than 15 minutes.
Update 9/10/2021 9:16:48 AM
Completed with success.
9/1/2021 9:23:43 AM
Internet License Service resolved

Maintenance work
The maintenance will start Monday September 6th 2021 at 02:00 p.m. UTC/GMT. Internet license service (primary server) will be unavailable in a short period (a few seconds) during the update. Internet license service (failover) will be available all the time. Failover service will automatically take over all the clients running MIKE applications when the primary service is unavailable. The maintenance work will take approx. 15 minutes.
Update 9/6/2021 2:15:00 PM
Maintenance completed with success.
8/6/2021 9:51:03 AM
Internet License Service Web Portal Internet License Service (Failover) resolved

Maintenance work
The maintenance will start Wednesday August 11 2021 at 01:00 p.m. UTC/GMT. The Internet License Portal is available during the maintenance period, but there is a risk of failing requests in a very short period. Internet license service and Internet license service (failover) will be unavailable in short periods during the update. Internet license service and Internet license service (failover) will not be unavailable at the same time. Failover service will automatically take over all the clients running MIKE applications when the the primary service is unavailable. The maintenance work will take approx. 1 hour.
Update 8/11/2021 1:58:46 PM
Maintenance completed with success.
6/18/2021 1:54:50 PM
resolved

Upgrade of service
Due to recent performance problems more ressources for the internet License Service. The upgrade is expected to take place between 3:00 PM and 4:00 PM this afternoon. (18th june 2021).
Update 6/18/2021 5:15:26 PM
The upgrade of ressources for the DHI Internet License Service is done. The upgrade seems to have solved the performance problems.
6/18/2021 12:40:54 PM
Internet License Service resolved

Monitor: Internet license service is failing
Update 6/18/2021 12:45:29 PM
Monitor: Internet license service is online
6/18/2021 11:38:09 AM
Internet License Service resolved

Monitor: Internet license service is failing
Update 6/18/2021 12:35:05 PM
Monitor: Internet license service is online
6/18/2021 11:26:14 AM
Internet License Service (Failover) resolved

Monitor: Internet license service (failover) is failing
Update 6/18/2021 12:15:12 PM
Monitor: Internet license service (failover) is online